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    How to handle “I’m not the Decision Maker”

    Objection – “ I can’t attend the meeting / demo I’m not the decision maker.”

    1) That’s not a problem at all, we here this all the time when we initially talk with our new accounts.

    2) If I could, let me tell you how we typically work with our new customers.

    -When we first call all our new customers our main goal is to discover if they are using a conferencing platform.

    -When we find out they are, our goal is to try and find out which platform they are using and how long they have been with them.

    3) Since you are experienced in using your existing platform, your opinion and feedback would be fantastic on these new innovative conferencing products that have just come out. We know that you are not the final decision maker on this and we are totally comfortable with that. We wanted to see what resonates with you.

    4) And if you see value in this we can supply you with pricing, options and pdfs to fit your firms needs.

    And we are just  hoping you can take this up the pipeline to your executive team with the recommendation.

    5) There is no obligation or commitment at all it is purely an informational call on what is ahead of the curve in hd, video and web solutions to improve your training presentations etc.

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